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 In an article by ClickZStats Global investment in fulfillment software applications by enterprises and logistic service providers will grow from $1.4 billion in 2001 to $2.7 billion in 2005, according to Datamonitor. 
"Fulfillment solutions can ensure flexible, accurate, fast and technologically advanced delivery," said Eria Odhuba, Datamonitor technology analyst. "Businesses looking to attract and retain customers are integrating final delivery with customer relationship management (CRM), enterprise resource planning (ERP) and inbound delivery processes. The benefits of having effective fulfillment processes include improved competitive positioning, business opportunities and the ability to react to changes in business or economic conditions." |
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Most of the investment in fulfillment software will come from enterprises' in-house logistics followed by third-party logistics providers (3PLs) and courier organizations. Datamonitor's study found that enterprises globally are turning to fulfillment software because they need solutions that are fast, accurate, flexible and technologically advanced. |
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| SIMS~CFA Fulfillment Software Application |
| SIMS~RFA/CFA - A Client Fulfillment Assistant WAA-RFA ~ A product for any business that maintains a customer's database for the sales of products via 800 mail order, e-mail or batch downloads. RSA handles client service & maintenance for the fulfillment of products such as:
- Newsletters
- Magazines
- Periodicals
- Special, unique, and vertical type products
- Rebate processing
- Detail Client Data base for billing and subscription send-to addresses.
- 6 level subscription renewal process.
- 4 level subscription invoicing efforts.
- Deferment and bad debit reporting.
- Active accounts to expire service bin.
- Historical database of the clients purchases, refunds, cancellations and renewals.
- Easy data entry process for renewals, invoice and payment processing.
- Daily, Weekly or monthly mailing list downloads transmitted via e-mail supporting just about every media format.
- Client and client's customers reports by promotion, monthly publications, by activity and as of position and more.
- Promo downloads and insertion to Clients customer database for fast and easy editing and payment posting.
- Includes SIMS~RSA Retail Sales Assistant Module SIMS~RSA emulates cash register operations, providing financial report, inventory control, purchase order and product receiving. Allows the client-to-invoice and billing of Newsletters, Magazines or periodicals back issues or the sales of vertical market books or other products from toys to missiles.
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